Sarvin

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About Us

Persian influenced brand Sarvin, is ethically conscious womenswear born in Britain and loved internationally. We specialise in creating distinctive and high-quality garments handpicked from the finest fabrics and materials.

We imbue each design with our signature flair for fashion and eye for detail – the result is an irresistible collection of contemporary wardrobe staples and show-stopping timeless pieces. We design and produce the majority of our garments in the UK to lower carbon emissions by reducing shipping distances, supporting local artisans, and monitoring our manufacturing process closely.

We strongly believe modern luxury should be socially and environmentally responsible; therefore, we take into consideration where our materials come from and who is making them, to ensure our customers are receiving highly ethically sustainable garments that will last them a lifetime.

Shipping Policy

United Kingdom 

We aim to dispatch your goods within 1-2 working days with DHL express. If the item is out of stock for some reason, we will contact you immediately to organise a replacement or place it on backorder. Please bear this in mind when you place your order. If you choose the incorrect delivery address, your order will unavoidably become delayed whilst contacting you to arrange the correct postage address. All orders require a signature, so please ensure the delivery address given will have someone available at the point of delivery to sign for it. If there are any orders that DHL cannot deliver for any circumstance, DHL will leave you a card to notify you of their attempted delivery.

DHL will then return your item to their local sorting office for your collection unless you arrange directly with interlink a time to redeliver. 

International

We offer DHL Express international delivery service to all countries. Parcel will be delivered in 2-3 working days.

European Standard Orders - £20 - 5+ days

European DHL Express Orders - £30 - 2-3 days

USA/AUS Standard Orders - £20 - 5+ days

USA/AUS DHL Express Orders - £30 - 2-3 days

Rest of the World DHL Express Orders - £35 - 2-3 days

 

Import duties and taxes are not included in the item price or shipping cost. These charges are your responsibility and are charged and regulated by your government. Please check with your country's customs office to determine what these additional costs are before purchase. 

  

UK NEXT DAY DELIVERY 

UK next day delivery service will only be available from Monday – Friday on weekdays, next day delivery orders will only be accepted and honoured up until 1:30 pm. If you place an order after this time, we cannot guarantee a next day delivery service. 

 

Return Policy

Returns 

Please note, we will accept returns within 14 days of receiving the item for all UK & international deliveries. All items must be returned unworn with the ribbon tags and labels intact

If you want to exchange an item for a different size or colour, please visit our contact us within 14 days of receiving your order to complete your exchange at no extra delivery charge. Delivery charges are only refundable if you have received faulty goods.

  

OUR POLICY

We take pride in our Sarvin items, so anything returned should be new, unused, and all our security garment tags are still attached.

Returns that are damaged, soiled or altered may not be accepted and sent back to the customer.

** If you're returning something faulty, damaged or soiled, please contact [email protected] before sending any return. **

 

Please note: 

The item is your responsibility until it reaches us. For your protection, we advise that you send the parcel tracked and signed, using a delivery service that ensures you value the goods. The cost of returning the item to us is your responsibility.