Designer Travel by Allie
Are you wondering where to go for your honeymoon or how far in advance you can start planning your overseas wedding? My name is Allie Harris, I work for the award-winning travel agency Designer Travel, and it would be my pleasure to help you.
As a personal travel agent, I specialise in arranging overseas weddings and honeymoons. I can arrange anything from a UK cottage by the sea, to an overwater villa in The Maldives, to a globe-trotting adventure. My job is to find you the perfect holiday to ensure that you enjoy your trip of a lifetime. Being independent means that we are not limited to using just a handful of suppliers, we work with hundreds, which means that you can enjoy your overseas wedding or honeymoon your way.
Whether you are looking for a five-star luxury and pampering experience or would like to head off on safari followed by a barefoot beach break in Zanzibar, you can relax in the knowledge that you are dealing with an experienced travel professional and an ABTA bonded travel business, meaning that your money is in safe hands.
Would you like your guests to contribute towards your honeymoon rather than buying you gifts? Booking your honeymoon with Designer Travel also gives you access to our free Bridal Registry service.
How does our Bridal Registry work?
- You provide each of your wedding guests with one of our ‘Perfect Wedding Gift’ cards, these cards can also be provided electronically so you can email them to your guests. Electronic is great as you can have the cards matched to your theme!
- Each card contains your name and date of travel and a telephone number to contact to register a contribution towards your honeymoon.
- Your guests then phone me and their contributions are registered against the cost of your honeymoon.
Would you also like assistance with pre-wedding travel, such as hen or stag weekends, or accommodation close to your UK wedding venue? I would love to help.
Booking Details
By making a booking, you agree on behalf of all persons detailed on the booking that you have read these Booking Conditions and agree to be bound by them; you consent to our use of information in accordance with our Privacy Policy; and you are over 18 years of age. When you make your booking you must pay the relevant deposit as specified at the time of booking. If you believe that any details on the booking summary (or any other document) are wrong you must advise us immediately as it may not b possible to make changes later, you may incur charges to make changes and it may harm your rights if we are not notified of any inaccuracies in any document immediately. Please check that all names, dates and timings are correct on receipt of all documents and advise us of any errors immediately. We will not make any charge for changes to documents, but you will have to pay any charges made by suppliers. Please ensure that the names given are the same as in the relevant passport.
Payment
You will be required to pay a deposit or make full payment for your booking at the time of booking. Where you only pay a deposit you must pay the full balance by the balance due date notified to you. If full payment is not received by the balance due date, we will notify the supplier who may cancel your booking and charge the cancellation fees set out in their terms and conditions. Except where otherwise advised or stated in the booking conditions of the supplier concerned, all monies you pay to us for arrangements will be held on behalf of the supplier(s) concerned.
Cancellation and Amendment
Any cancellation or amendment request must be sent to us in writing and will not take effect until received by us. If you cancel or amend your booking the supplier may charge the cancellation or amendment charge shown in their terms and conditions (which may be 100% of the cost of the travel arrangements). We may collect this on their behalf and you also must pay us any applicable administration charges.
Changes or Cancellations by the Supplier
We will inform you of any changes or cancellations as soon as reasonably possible. If the supplier offers alternative arrangements or a refund, you will need to let us know your choice within the time frame we stipulate. If you fail to do so the supplier is entitled to assume you wish to receive a full refund. We accept no liability for any changes or cancellations made to your arrangements by the supplier under your contract with them.
Our Service Charges
In certain circumstances we apply service charges which will be shown on your booking confirmation as follows:
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Credit card fees (see Payment section above)
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“Administration Fee for Supplier Failure Cover” (see Your Financial Protection section below)
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“Flight Plus” (see Flight-Plus section below)
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“Service Charge” – a charge for the booking agency services we provide to you.
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"Cancellation charges" - we reserve the right to charge up to £100 per booking reference in the event that you or the holiday company you are travelling with cancels your travel arrangements
Please note that the term Service Charge does not refer to us putting together a holiday package, it is our standard charge for the service of acting as booking agent.
Our responsibility for your booking
Your contract is with the supplier and its booking conditions apply. As agent, we accept no responsibility for the actual provision of the arrangements. Our responsibilities are limited to making the booking in accordance with your instructions. We accept no responsibility for any information about the arrangements that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your booking (or the appropriate proportion of this if not everyone on the booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
Complaints
The contract for your arrangements is between you and the supplier and any queries or concerns should be addressed to them. If you have a problem whilst on holiday, this must be reported to the supplier or their local supplier or agent immediately. If you fail to follow this procedure there will be less opportunity to investigate and rectify your complaint. The amount of compensation you may be entitled to may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, write to the supplier as set out in your booking confirmation. We will of course assist you with this if you wish - please contact the Business Associate you booked your holiday through or our Administration team . If the matter cannot be resolved and it involves us or another ABTA member then it can be referred to the arbitration scheme arranged by ABTA, details of which are set out in these Booking Conditions.
